Dear Ian's,

"Thanks for getting my little black Jetta back to normal again. The front bumper sure looks nice back in place. I really appreciated your help on short notice."

Signed, A college student with a talent for detaching bumpers.

Dear David, Heather and Staff,

I just wanted to take a moment to show my appreciation to your company. First I'd like to compliment the quality of the work, outstanding! My car looks better than before my accident. Also I have never seen a more professional enterprise. Each and every employee should be very proud to be on the "team Ian".

Second I'd like to offer a heartfelt thank you to the kindness you showed me. There truly aren't enough words to express my family's gratitude effectively. I will share with you one thing. Your kindness allowed our family to "Pay It Forward" and a deserving family will now enjoy a "Christmas" thanks to your kindness. God bless you all and Merry Christmas. I hope 2011 brings you all the best.

With Sincere Respect,

Peggy Renegar

Ian's and Staff,

Thank you for an excellent job on my truck. Seems like being nice just comes naturally to you.

JW